Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AutoGoods365 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://autogoods365.com/autogoods365-sta
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gut
I'm very satisfied
Looks good and strong. Did not try it yet.
Suitable
Muy bien
Great fast seller😘😘😘😘😘
okkkkkkk
fast delivery, nice handy tool. might be useful to have it ons instead of many sizes. will try in action and leave one in car, and maybe buy ine for a bike
I like it
On-time delivery... It fulfills its function is a recommended product.
The resistant material feels. I still have not tested it but I think it will do its function. For the price it seems good product.
Gud
Good
cool
Perfect seller
Useful, strong, good purchase
Good product I just hope it is functional and durable
parcel is good
The product came as fast and robust. As shown in the ad. I thank the seller.
I haven't tried it yet, but it seems ok for its very convenient pocket size. Thank you
Super practico
Very good quality, greatly facilitates the work
Very good
It looks the same as i ordered. i havent used it yet but i am sure tha is good enough for the price. thanks aliexpress
Perfecto
conforme a la description
We will test.
On-time delivery and good product
Ok
Excellent , just like pictures.
It was incredibly fastly delivered, yet to be used
nice and fast shipping 💯
Good for your money! for easy tasks
X. Z. cute tiny key.
Very good and the quality seems excellent to me
Arrived in 50 days. I'll take it to work. Just in case. Maybe useful.
Very good tool
After 5 nuts, only paint, normal steel, came off.
Perfecto
Delivered within the stipulated time, but in the photo appears Chrome key and did not come. However fulfills the function
Good
Very good
These keys are perfect for taking Travelling in motorbike. They do not weighs heavily and can be of service.
Is what I expected
All right, I found it a little weak, nor can you use in all places the key does not enter. But all right.
OK, I have to try
fast shipping good price
All correct
thank u
Not bad. Not usable for very tight nuts or bolt
Just as pictured. Top Product
OK
Arrived 3 days earlier than estimated, satisfied with the purchase seems good material and give the agreement not to carry so many tools for any small arrangement.
ok
Shvidka delivery. Garno packing.
as described
Apparently meets my goals. In the meantime I expected it to be a little more robust than it is.
Very good, I was surprised how useful, the size is ideal to carry in your pocket or EDC.
ottimo
Hello, good morning, the key arrived on time, I liked it very much, I have several keys only one, I recommend it
Very good material!
All came no questions
good
Perfect for small items
Very good product advice.
In the statement that the product arrived in my hands smoothly, the shipping date was the same as the specified date Thanks
ok
Is a good product and very useful
prompt delivery
Exact
Will be very useful and is at a very good price
ok
Fast delivery Product As in the advertisement Good product I recommend
Really good and not waiting too long for the shipping.. Well done and keep it up..will visit and buy in your store again
Perfect for my small lightweight repair kiy
good
Well Practical recommend
Works great