Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AutoGoods365 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://autogoods365.com/autogoods365-sta
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are very cool, they are not plush as I thought, so they do not cover well from the cold, but they are thicker than normal
They arrived ok. I'll see about the resta after I wear them. :)
The order arrived before the date that was good, it does not come in the inside, I hope that if it is thermal, I liked them
I did not like the color, it is very coffee compared to what was published, in addition they are absolutely nothing thermal, for me point of view is not worth it
good quality quickly delivered weist 70, hips 110, height 175 size xl thanks
It is a good item, it is according to what I ordered, I am satisfied and I recommend!!
Such a colir coffee, yakshchi photographed on the vulitsa. In this room, de-fix the foot (side of the horizontal seam at the bottom), warm-up and even though it is hot, I can regulate the warmth with a sock stretched over the top
Warm .. my zrist 172, then I took it HL. They were fine
They arrived earlier, very beautiful and heavy as they describe it✨
It looks very good quality, only the color that shows through is really very white. I don't know if it really shows, but I wearing it, I see it. I am 1m65 for 50kg.
Super well keep warm and yeah sorry I was too too too sorry to take a nice photo
The shipment was fast and everything arrived very well. Sizes correspond and stretch very well, they are very nice although they pull very quickly
Excellent Product, I ordered the 220gr is warm and comfortable, it was good for size 6 height
Thick fabric, just as the product describes I arrived in the indicated time. If I recommend it. I loved
Winter and warm, all yak in the inventory of the seller. All-Russian m'yake hmorning. Delivery to Slovakian Duge shvidka, for Tijden
Super leggings, rozmir pidyshov (my WAGA 70 kg, zrist 165 cm) for good, more than a stock, not in a stretch, you can't squeeze in wide width. The number in the deed mist trochs is not the real family ale May I Nadiya, if it is a prannya. I recommend it.
Having won over the squads, they didn't even have it, delivery shvidka
I am very happy with the tights, they are thick, warm and comfortable, of great quality! The fabric on the feet is thinner, like the outer material, I believe to better fit with shoes on. Still need to try them outdoors in winter. It arrived in Poland in less than 10 days.
They arrived very well packed and had fast delivery!! I ordered the thinnest and it's fine but I'll order the thicker one!
My package arrived very quickly the bag arrived open but taped with transparent tape by the item all good just check the paqueria bag
My zrist 165 Vaga 65 (I don't know exactly how to wag ale 60 to 65) was 300g (60-90kg) to pull everything for sure.
The quality is not bad but you need to take warmer + 6 cool.
Exelent quality. Thin and adjustable. Exelent fabric. It looks super black and when it stretches it could fit skin color. If it does the effect they show us on the exelent image. I am a size M and they fit me well and tight. Very good product would order more.
They are very comfortable but come very short of the shot, mid, 1.61 CM and weight 75Kg, the quality is good, the shipment arrived very fast, before the time of purchase
In levels on levels In levels on levels In levels on levels In levels on levels In levels on levels In levels on levels
I'm staying small. The material is better than I expected
Perfect as I wanted, I have already ordered a lot of them and recommend them for the winter
They are very resistant and a little thicker than normal veiled stockings Thought they were with a warm lining underneath for the winter, but no They really are not hot but I think they will protect from the cold a little more than ordinary veiled stockings
They are perfect, I give them a 10/10 grade, yes, they are not 100% afelpadaw
Chudovi chubby tights, good Seli on obʼum stegon 102 cm. Delivery of Bula Bila 2x tizhniv.
They do not have a stuffed animal inside, they are thinner than I expected although I hope they will endure the uses for their price
Very comfortable, they stretch very well but they are not so thick, the price is fine
Are thick, perfect for the cold, sent quickly, equal to the description, not complete in the area of the feet, but fit perfectly